Returns Information.

We know our pillows work, but we want you to have peace of mind.

Therefore our returns policy is straightforward.

If you’re not satisfied with your pillow, you can return it to us within 14 days of receipt and we will give you a refund. The pillow can be returned in any condition so feel free to try it out.

Please note; we could not and would not resell a returned pillow. Therefore we deduct 25% from the refund total, to cover a portion of our time and expenses.

If you’re an overseas customer and return postage is prohibitively expensive, please contact us before returning.


Phone: +44(0)161 8184857

If you’d like to know what we do with returned pillows, please take a look here.

Returns address:

Returns Department

The Pillow With A Hole Ltd

Unit 3, 76 Hartington Road


L8 0SQ

United Kingdom